Support

Get help with Sensor Labs

System Requirements

Frequently Asked Questions

Why do I need to grant permissions? +
Sensor Labs needs permissions to access device sensors:
  • Camera: LiDAR depth sensing
  • Location: GPS data
  • Microphone: Audio levels
  • Motion: Accelerometer & gyroscope
Manage permissions in Settings → Sensor Labs.
Is my data being collected? +
No. All sensor data stays on your device. We never transmit or store it. See our Privacy Policy for details.
Why doesn't LiDAR work? +
LiDAR requires iPhone 12 Pro or newer Pro models, or iPad Pro (2020+). Standard iPhones don't have LiDAR hardware.
How do I restore my Pro purchase? +
Make sure you're signed in with the same Apple ID, then go to Settings in the app and tap "Restore Purchase".
How does Metal Detector work? +
It uses your device's magnetometer to detect changes in magnetic field strength caused by ferromagnetic metals (iron, steel, nickel) nearby.

Need More Help?

We typically respond within 24-48 hours.

📧 Contact Support